Reset to default Switch TRENDnet TEG-S2400

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TRENDnet Helpdesk Ticket Helpdesk Ticket # Submitted: 11/4/2009 3:22:22 PM Contact Info Company: Customer ID: Name: Email: Address: City: State: Country: Zipcode: Phone: Helpdesk Ticket Status Status: Worked On — Your Helpdesk Request is being worked on Assigned to: Albert Mundy Submitted on: 11/4/2009 3:22:22 PM  Last Updated: 11/4/2009 3:37:45 PM Helpdesk Ticket Info Model Number: TEG-S2400i Version: 1.2 Operating System: Linux Serial Number: N/A Firmware Version: N/A Issue Category: Other Issue: I need to reset the switch to factory default settings, but I don't have the password and I can't access the switch via Serial port or web interface. Thanks Notes: 11/4/2009 3:37:45 PM Albert Mundy (Technical Support Rep) Dear Customer, Please try using a Windows based computer to hyperterminal via the serial port to the switch. To reset the unit, use FLASH for the username and RESET for the password.